WHAT JUST HAPPENED
Zero coordinator involved
Danny got the right drawing in under 90 seconds. No phone call to Tom. No "I'll find it and send it over." No waiting. The agent understood the request, found the current revision, and delivered it — automatically.
THE RECORD
Tom knew without being asked
Tom's project feed updated instantly. He knows who accessed what, when, and which revision — without lifting a finger. That's audit trail, document control, and site visibility in one automatic action.
THE BUSINESS CASE
This happens 40× a day
On a typical site, drawing requests, status chases, and information lookups happen constantly. Each one currently costs 5–15 minutes of a coordinator's time. Cairde handles all of them. That's the headcount saving on your invoice.